Engagement Models For Business Growth- Which One Would You Choose?

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Engagement Models for Business Growth

Establishing proper trustworthy relationships with a customer or a service provider at the early stages of cooperation is essential to achieve the most efficient results and lead a project to maximum success. Good strong interaction between both sides is a guarantee of a fruitful collaboration 一 that’s why it is crucially important to find all the touchpoints and build up a solid foundation for working toward a common goal. In this article, we will review the most popular collaboration scenarios and highlight the advantages of them all. 

What Are Engagement Models?

Engagement models are scenarios of client-customer engagement that specify project conditions, payment, each team member’s work areas, time, and other organizational issues. In the IT industry, engagement models regulate how a company provides IT services to a customer and explicitly describes how the parties involved will interact with each other throughout the contract. They also serve as the legal foundation for defining responsibilities, obligations, and commitments.

The models do differ from one another, but there is one thing they have in common 一 the desire to find the best way to meet the customer’s needs.

Dedicated Team

The customer is offered a specific group of experts and professionals to work on certain projects. The team is assembled in accordance with the customer’s needs and includes professionals with the required knowledge, skills, and experience. The customer formulates detailed expectations from the information product or service on the basis of which specialists design and develop a product desired. The more detailed and complete the information provided by the consumer, the more efficient the outcome will be.

This model will be the ideal solution for huge projects, projects with a hazy scope, and projects where changes in requirements, and hence, in the workflow, are inevitable. 

Outstaffing Model

If to implement your idea, you do not have specialists who can perform certain tasks (for example, Python developers or graphic designers), the outstaffing engagement model will be the most beneficial option for realizing your project. This model entails hiring specialists with certain skills and expertise to temporarily extend the current in-house team while the additional workforce is needed. This software development engagement model differs from all others as it is the client who is responsible for staff employment and management, insurance, taxes, etc. 

The major benefit of outstaffing is its lower cost. When a customer has a clear understanding of the results desired and intends to remain the main decision-maker on the project workflow but requires strictly technical support in development or implementation, outstaffing is an ideal solution.

Fixed Bid

For this type of engagement approach, strict conditions and precise deadlines for completing tasks are typical. The operation algorithm is as follows: the client sets certain requirements and the range of prices he is willing to pay for meeting the requirements established. The developer, if agrees with the terms, performs the necessary tasks for the specified payment and for a certain time. Price, flat rate, and customer requirements are not changed until the life cycle of the project is completed. In case of new tasks, the client and the developer enter into new contractual agreements.

This engagement approach will be advantageous for customers with detailed specifications of their project that will not alter in the future and for those clients who need to launch a product with a restricted set of functions and clearly outlined objectives.

Tech Partner

Engaging with a technology partner means engaging with a team that has deep experience in various scopes and includes professionals in architecture, consulting, business analysis, development and quality assurance specialists, designers, project managers, and other qualified team members who will support your project at any stage of its life cycle.

Technology partners master various engagement scenarios, even if a customer doesn’t have a clear idea of the project he plans to bring to life. The technical partner engagement scenario is the best option for those customers who want their project to be dealt with from the very idea to its implementation.

Only a company with profound experience and wide expertise can become a technology partner. Emerline has been on the market for over 10 years, during which it has managed to work with different customers on various projects. If you want to create a new product from scratch or add new functions to an already existing one, contact Emerline experts, and they will answer all your questions for free, offer you the best scenario for cooperation, and assist in boosting your business performance.

Also Read: 7 Hacks To Grow Your Business Online

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